Beyond Speed: How Broadband Experience Providers are Redefining Success
25 Feb 2025
Caribbean Ballroom
Metro Connect 2025
In an increasingly competitive broadband market, success is no longer just about delivering fast speeds – its about delivering exceptional experiences. Leading operators are transforming their businesses by focussing on customer experience, innovative service offerings, and diversified revenue streams that maximize ROI. Join industry leaders as they discuss:
- Why experience is the new competitive battleground: Learn how top broadband providers are shifting from speed focused to experience driven business models.
- Maximizing ROI Through an Experience Model vs a Speed Model: Discover how focusing on customer experience leads to higher ARPU, lower churn, and increased profitability
- Diversification for long-term success: See how successful broadband providers are serving multiple segments – residential, business, MDU, and government – all on a single network
Chairperson