We are delighted to be partnering with Télécoms Sans Frontières (TSF) for Metro Connect USA

Télécoms Sans Frontières (TSF) was founded in 1998 as the world’s first NGO focusing on emergency-response technologies. During humanitarian crises, they give affected people the possibility to contact their loved ones and begin to regain control of their lives, as well as build rapid-response communications centres for local and international responders.

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The first emergency technology NGO

Thanks to 20 years of experience in the field, TSF's highly skilled technical team adapts and tweaks existing tools to respond to different crises and beneficiaries’ needs in the ever-evolving humanitarian context.

From its early days, the culture of first emergency response has been core to TSF’s identity, but they have grown and evolved as the role of technologies in emergencies has expanded.

A wide outdoor shot following a disaster or crisis event, showing a bustling community area with heavily damaged, roofless wooden and concrete structures in the background. In the foreground, a woman wearing an orange collared shirt and a patterned headwrap holds a large satellite telephone to her ear, speaking intently. In the midground, a group of men stand around chatting near makeshift market stalls, while a stray dog walks through the unpaved, dusty street on the left.
A panoramic banner collage showing humanitarian telecommunications work in the field. On the left, a smiling woman in a teal headscarf speaks on a satellite telephone next to a smiling young girl in rural, mountainous terrain. In the center, humanitarian aid workers and local staff operate laptops at a round table under a large canvas tent featuring the

Communications for life

In parallel to this core activity, TSF also develops, adapts, and makes available innovative and cost-effective solutions to assist migrants, refugees, displaced people, and other disadvantaged communities across different areas, including education, healthcare, women’s rights, and food security.

TSF is a member of the United Nations Emergency Telecommunications Cluster (UNETC), a partner of the Office for the Coordination of Humanitarian Affairs (UNOCHA) and the Association of Southeast Asian Nations (ASEAN), and a member of the US State Department’s Advisory Committee on International Communications and Information Policy.

Since its creation, TSF has responded to over 140 crises in more than 70 countries, providing communication resources to over 20 million people and nearly 1,000 NGOs.